Shipping
Shipping
The shipping of 50ml and 100ml is free of charge worldwide*.
Samples are shipped as low value items, either with priority or with signature, depending of the country of delivery.
Insurance
We insure all shippings ourselves, damaged or lost goods will be replaced. Please contact us first however. For damaged goods, a photograph is requested. However, the perfumes are non-returnable due to transport restrictions.
We use the best possible shipping method, according to the country of delivery. We usually ship your order the first working day after the order was placed. If you wish a special shipping, e.g. Fedex, please contact us, but take note that Fedex deliveries are not free.
Payments
Payments can be processed using Paypal and credit card using Stripe payment processor. It is of course possible to contact us to organise a bank transfer. Don't hesitate to write us, we are happy to help.
Shipping to the EU
All shippings to the EU are processed from our own EU warehouse. No hidden costs will occur.
*Shipping to Russia:
Весна 2020 года: мы по-прежнему осуществляем поставки в Россию через нашего логистического партнера.
Due to the very high express shipping costs, we do deliver to Russia free of charge from a minimum purchase value of 250€. Deliveries take about 10-12 working days to arrive and are fully insured.
Details of our shipping fees:
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Country: Switzerland
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Countries: Germany, Belgium, Denmark, Finland, France, Greece, Great Britain, Ireland, Iceland, Italy, Luxembourg, Netherlands, Norway, Austria, Portugal, Sweden, Spain, Liechtenstein, Poland, Hungary, Czech republic, Slovakia, Romania, Bulgaria, Estonia, Lithuania, Latvia, Slovenia, Croatia, Bosnia and Herzegovina All shippings are insured
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Countries: Australia, Japan, Canada, USA, Turkey, Brazil, Israel, Bahamas, Hong Kong, Korea, Qatar, Singapore, South Africa, Taiwan, UAE, New Zealand, Kuwait, Indonesia, Bahrain, Saudi Arabia, Oman, China, Macau All shippings are insured
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Countries: Russia, Kazakhstan, Belarus All shippings sent in express, insured and signed for.
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